a poor quality product

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• Cost of poor quality — (COPQ) or poor quality costs (PQC), are defined as costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor Quality Costs.[1] COPQ is a… …   Wikipedia

• product substitution — ➔ substitution * * * product substitution UK US noun ► [C] COMMERCE a product that can be used instead of a similar product: »If an item is out of stock, a product substitution is offered in its place. ► [U] a situation where a cheap product has… …   Financial and business terms

• Quality costs — The concept of quality costs is a means to quantify the total cost of quality related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article.[1] Prior to its introduction, the general… …   Wikipedia

• quality — I UK [ˈkwɒlətɪ] / US [ˈkwɑlətɪ] noun Word forms quality : singular quality plural qualities *** 1) a) [countable/uncountable] the quality of something is how good or bad it is This cut in funding will adversely affect the quality of education in… …   English dictionary

• quality — qual|i|ty1 [ kwaləti ] noun *** 1. ) count a feature of a substance or material: the addictive qualities of tobacco a ) a feature of a person s character, especially when it is a positive one such as honesty, kindness, or a special ability: What… …   Usage of the words and phrases in modern English

• quality — n. (pl. ies) 1 the degree of excellence of a thing (of good quality; poor in quality). 2 a general excellence (their work has quality). b (attrib.) of high quality ({{}}a quality product). 3 a distinctive attribute or faculty; a characteristic… …   Useful english dictionary

• Quality function deployment — (QFD) was originally developed in Japan by Yoji Akao in 1966 when the author combined his work in quality assurance and quality control points with function deployment used in Value Engineering. Mr. Akao described QFD as a “method to transform… …   Wikipedia

• cost of quality — The total costs of ensuring good quality or rectifying poor quality. Ultimately, by improving quality managers will reduce costs and improve profits. Four categories of costs are useful for this analysis: • prevention costs. These are the costs… …   Accounting dictionary

• cost of quality — The total costs of ensuring good quality or rectifying poor quality. Ultimately, by improving quality managers will reduce costs and improve profits. Four categories of costs are useful for this analysis: • prevention costs. These are the costs… …   Big dictionary of business and management

• Product naming — is the discipline of deciding what a product will be called, and is very similar in concept and approach to the process of deciding on a name for a company or organization. Product naming is considered a critical part of the branding process,… …   Wikipedia

• Quality of working life — another method for measurement of job satisfaction based on Hackman and Oldham theory I came across is to measure the 5 dimensions of job through a survey and then determine the JDS (job diagnostic survey) rating through this equation (Variety +… …   Wikipedia